We use all sustainable materials when packing and shipping your orders, and reuse old boxes when possible.
Currently we ship domestically via SF Express. Most orders post within 48 hours (excluding weekends and holidays), and someone must be at home to collect our deliveries. Delivery charges are calculated via weight set by SF Express.
We offer free shipping on domestic orders of $2000 HKD or more.
Although we usually offer worldwide shipping, some countries have suspended any imported goods via AIR mail during the COVID-19 pandemic. Please contact us to see if we can currently ship to your country, or place your desired goods into your basket and check for your country at checkout. We apologize for this inconvenience and hope to have normal global shipping back in service soon!
Please note, our customers are responsible for paying all duties and taxes that may be incurred.
We are based in Sai Kung. If you would like to avoid shipping charges and pick up your order at The Hive Sai Kung instead, please choose this option at check-out. After your order has been prepared and dropped off at The Hive, we will notify you that it is ready for collection via email or WhatsApp.